Course banner for “Total Quality Management” under Business Management Courses for SHEQ INTEGRATED TRAINING
Total Quality Management
February 18, 2026
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Project Management -PMBok Principles aligned
February 18, 2026

Process mapping – Six Sigma Principles aligned

Course Number

BMS-002

Course Duration

3 Days

Course Objective

Have an overview of the relevant standard(s) and how it will affect your daily work

Client requirements

If training is offered on-site, the client must supply a venue that comply with the requirements of QCTO. A checklist will be provided.

Pre-requisite requirements

Matric / Equivalent qualification

Course Content

  1. Terms and definitions of process mapping in context of various industries
  2. What is the Six Sigma principles
  3. How to apply the Six Sigma principles in context of various industries
  4. Background of business process approach in various organisations
  5. How to apply discipline specific technical skills to the businesses
  6. How to define Process interactions and integration of business processes within a Quality Management System
  7. How to define and document process stages and process flows
  8. How to identify associated risks and impacts during process mapping
  9. How to appoint responsible Process owners
  10. How to Monitor and measure outcomes of a process
  11. How to write a Monitoring and Measurement procedure

Course Price

Subject to number of students. Click on contact page to request a quote