
Total Quality Management
February 18, 2026
Project Management -PMBok Principles aligned
February 18, 2026Process mapping – Six Sigma Principles aligned
Course Objective
Have an overview of the relevant standard(s) and how it will affect your daily work
Client requirements
If training is offered on-site, the client must supply a venue that comply with the requirements of QCTO. A checklist will be provided.
Pre-requisite requirements
Matric / Equivalent qualification
Course Content
- Terms and definitions of process mapping in context of various industries
- What is the Six Sigma principles
- How to apply the Six Sigma principles in context of various industries
- Background of business process approach in various organisations
- How to apply discipline specific technical skills to the businesses
- How to define Process interactions and integration of business processes within a Quality Management System
- How to define and document process stages and process flows
- How to identify associated risks and impacts during process mapping
- How to appoint responsible Process owners
- How to Monitor and measure outcomes of a process
- How to write a Monitoring and Measurement procedure
Course Price
Subject to number of students. Click on contact page to request a quote






